Ive dealt with most of the current spyware today. Most of the time its pretty easy to fix if you follow these simple steps.
Boot Windows into Safe-Mode with Networking.
- Tap F8 on the keyboard just after seeing the BIOS screen of your manufacturer after turning it on.
Download the free version of Malware Bytes and Install it. Be sure to Check For Updates when prompted.
- Run the program and delete any found items.
If that doesnt work. Download ComboFix.
- Save the file to your desktop and then double click to run. Be sure to follow the directions and install the Repair Console when prompted.
If you click on .exe files and the files wont run, saying the file is “infected”, you need to fix the .exe association. You can download
the .exe file association fix HERE.
- This may not work once your booted up, so you may need to put this file on your desktop and reboot the laptop into safe-mode as instructed above. Then immediately when you see the desktop double click this file to enter the information into the registry before the spyware has a chance to block it. You may also be able to be quick and double click the file and press enter quickly when the pop-up comes up. Its worked for me both ways, you just need to be persistent and try.
If REGEDIT (Registry Editing) has been disabled by the Administrator, you need a .VBS file to reallow that capability. That can be found HERE.
- Again, this should be easy to install, as no spyware that I know of blocks it yet.
After you get the machines scanned in Safe-Mode, be sure to rescan the machine in regular mode and do a FULL SCAN. There will be small files throughout the OS that need to be deleted.




